Accessibility Statement

Website publication date: 7 October 2015.

Date of last significant update: 23 February 2026.

Compliance status

The PWPW website is partially compliant with WCAG 2.1 at Level AA and with the Annex to the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public bodies, due to the non-compliance or exclusions listed below.

Inaccessible content – the following accessibility issues may occur:

• some images may lack alternative text or have incomplete alternative text,
• some documents, including PDF files, may not be fully accessible digitally,
• video content may not include subtitles for the deaf or audio description,
• some interface elements may be difficult to use with a keyboard alone,
• certain menu items, forms or content may not be read correctly by assistive technologies,
• some content may have insufficient contrast or be difficult to read when zoomed in,
• certain components may function differently or be unavailable on mobile devices,
• some information may only be displayed on hover, which may limit keyboard accessibility,
• not all form fields have correct labels, instructions, error messages or information on how to correct them,
• a few elements of the website may cause a change of context (e.g. redirects) without the user’s intention,
• the website may contain coding errors affecting accessibility for assistive technologies.

Plans to rectify digital accessibility issues

Due to the presence of the website accessibility issues outlined above, which stem mainly from the date of its publication and the technological solutions used at the time, we plan to complete the project to build a new website by the end of 2027.

The new website will be designed and implemented taking into account all the required aspects of digital accessibility referred to in the applicable legal provisions.

Preparation of the accessibility statement

Date of declaration: 23 February 2026.

Date of the last review of the declaration: 23 February 2026.

We have drawn up this declaration on the basis of a self-assessment carried out by a public body using the Checklist for assessing the digital accessibility of a website v. 2.2 and a tool for the automatic detection of certain digital accessibility errors -  WAVE (opens in a new tab), Walidator W3C (opens in a new tab).

Accessibility features, limitations and other information

You can use standard browser keyboard shortcuts on the website.

Feedback and contact details

If you encounter any issues with the accessibility of the website or its elements, please contact:

Communications and Marketing Department
Polish Security Printing Works
Address: 1 Romana Sanguszki Street, 00-222 Warsaw

Telephone number: 22 235 22 00

E-mail: data

Anyone has the right to request that this website or its elements be made digitally accessible. When making such a request, please provide:

• your first name and surname
• your contact details (e.g. telephone number, email)
• the exact web address where the element or content is not digitally accessible,
• a description of the problem and how you would prefer it to be resolved.

We will respond to your report as soon as possible, no later than within 7 days of receiving it.

If this timeframe is too short for us, we will inform you of this. In this notification, we will provide a new deadline by which we will rectify the errors you have reported or provide the information in an alternative manner. This new deadline will not exceed 2 months.

If we are unable to ensure the digital accessibility of the website or content specified in your request, we will offer you access to them in an alternative manner.

Handling requests and complaints regarding accessibility

If, in response to your request for digital accessibility, we refuse to provide the digital accessibility you have requested and you disagree with this refusal, you have the right to lodge a complaint.

You also have the right to lodge a complaint if you do not agree to use the alternative means of access that we have proposed to you in response to your request for digital accessibility.

Please submit any complaints by post or email to:

Audit and Compliance Office
Polska Wytwórnia Papierów Wartościowych S.A.
Address: ul. Romana Sanguszki 1, 00-222 Warsaw

E-mail: data .

You may also inform the Ombudsman bip.brpo.gov.pl (opens in a new tab) of this situation and request their intervention in your case.

Architectural accessibility

The headquarters of Polska Wytwórnia Papierów Wartościowych S.A. at ul. Romana Sanguszki 1 in Warsaw (00-222)

The PWPW S.A. headquarters serves both production and administrative/office functions.

No direct customer service is provided at this location.

There are two entrances to the headquarters complex:

• The entrance from 1 Romana Sanguszki Street leads to the production and office buildings.
• The entrance from Wójtowska Street leads to the administrative and office building.

Entrance from 1 Romana Sanguszki Street

The site and buildings are subject to access control and surveillance by internal security staff. Entry to the premises is only possible after prior arrangement of a visit and upon obtaining a pass.

• There are no induction loops in the building.
• The entrance to the Reception / Pass Office is accessible to wheelchair users.
• The automatic double-leaf entrance doors are wide enough to accommodate a wheelchair.
• There is an intercom at the entrance to the Reception / Pass Office, which is operational 24 hours a day.

On the premises – entrance from 1 Romana Sanguszki Street

• The Reception / Pass Office is located to the left of the main entrance. Access to the room is via a few steps. Alternatively, you can contact a member of staff through a window located at ground floor level.
• Access through the Reception / Pass Office building is possible upon obtaining a pass. Entry is via turnstiles or a service gate operated by internal security staff. The service gate is wide enough to accommodate wheelchair users.
• Access to the main building is via a flight of stairs. The stairs are equipped with a lift adapted for wheelchair users. The lift is activated upon request at the Reception / Pass Office.
• Corridors and passageways in public areas are accessible to wheelchair users. Access may be restricted in other areas.

Toilets – entrance from 1 Romana Sanguszki Street

There are no toilets adapted for people with disabilities in the building.

Car park – entrance from 1 Romana Sanguszki Street

• A paid parking zone applies near the building, outside the PWPW S.A. premises. Within the paid parking zone, there are specially marked parking spaces, known as ‘ ’ (disabled parking bays), for vehicles of people with disabilities. The nearest disabled parking bay is located approximately 40 metres from the building entrance.
• Vehicles may enter the premises only after prior authorisation has been obtained and the relevant pass has been issued.

Assistance animals

You may enter the building with an assistance dog or a guide dog.

Additional support

• Assistance is provided by internal security staff and staff at Reception / the Pass Office.
• The building is equipped with an AED defibrillator and a first-aid cabinet.
• An intercom, operational 24 hours a day, is installed at the entrance to the Reception / Pass Office.

Entrance from Wójtowska Street

The premises and buildings are subject to access control and surveillance by the internal security service. Entry to the premises is only possible after prior arrangement of a visit and upon obtaining a pass.

• There are no induction loops in the building.
• The entrance to the building is accessible to wheelchair users.
• The automatic double-leaf entrance doors are wide enough to accommodate a wheelchair.
• The Reception / Pass Office is located on the left-hand side of the entrance.
• On the right-hand side of the entrance is a toilet adapted for people with disabilities.

On the premises – entrance from Wójtowska Street

• The reception/pass office is located to the left of the entrance, on the ground floor.
• Access to the lifts is possible after obtaining a pass and is via turnstiles or a service gate operated by internal security staff. The service gate is wide enough to allow wheelchair users to pass through.
• The corridors and passageways are wide enough to accommodate wheelchair users.

Toilets – entrance from Wójtowska Street

In the building opposite the Reception / Pass Office, there is a toilet adapted for people with disabilities.

Car park – entrance from Wójtowska Street

A paid parking zone applies near the building, outside the PWPW S.A. premises. Within the paid parking zone, there are specially marked parking spaces, known as disabled parking bays. The nearest disabled parking space is located approximately 230 m from the building entrance, at 13 Wójtowska Street.

Assistance animals

You may enter the building with an assistance dog or a guide dog.

Additional support

• • Assistance is provided by internal security staff and staff at the Reception / Pass Office.
• • The building is equipped with an AED defibrillator and a first-aid cabinet. These devices are available during the building’s opening hours.

The Sigillum Trust Services Centre of Polska Wytwórnia Papierów Wartościowych S.A. at 6 Rodziny Hiszpańskich Street, Warsaw (02-685)

The Sigillum Trust Services Centre offers direct sales of trust services and customer support.

There are two entrances to the building from Rodziny Hiszpańskich 6:

• the first is exclusively for PWPW S.A. employees, accessible upon presentation of a pass;
• the second, main entrance with a Reception / Pass Office for external clients of CUZ Sigillum and PWPW S.A. employees

There are no induction loops in the building.

The second, main entrance

• is accessible to wheelchair users; it is equipped with stairs (3 steps) and a ramp adapted for people with disabilities.
• The entrance doors are wide enough to accommodate a wheelchair.
• The reception / Pass Office is located to the right of the main entrance.

On the premises – CUZ Sigillum

Corridors and passageways are wide enough to allow wheelchair users to move around.

Toilets – CUZ Sigillum

The building has a toilet adapted for people with disabilities.

Car park – CUZ Sigillum

In the PWPW S.A. car park located alongside the Sigillum Trust Services Centre building, there are designated parking spaces for external customers and staff. There are no designated parking spaces for people with disabilities within the car park.

Assistance animals

You may enter the building with an assistance dog or a guide dog.

Additional support

Assistance is provided by internal security staff and staff at the Reception / Pass Office.

Transport and information accessibility

PWPW S.A. does not currently provide Polish Sign Language (PJM) interpreters or a sign language system (SJM), either on-site or remotely.

People with hearing impairments can contact us:

• by email: data ,
• in writing to the following address: ul. Romana Sanguszki 1, 00-222 Warsaw..